We will not accept liability for delayed orders, please make sure your items have arrived before you schedule your installation date to avoid disappointment. 

We typically aim to process orders within 24 hours of receiving them.
However please allow for 2 to 4 working days as a max lead time. (Excluding weekends and holidays)

Once you have received your order confirmation email. You will receive another notification when your order has shipped. 

For products we do not hold in stock will be shipped direct by our supplier. (This will be on the product description)

The delivery times can vary, if you are unsure of the shipping estimated delivery, please feel free to contact us beforehand. 

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.

Shipping Costs

Shipping costs vary depending on the shipping option you choose and the weight and destination of your order. 

Shipping Restrictions

There are a few shipping restrictions that you should be aware of:
- We do not ship to PO boxes.
- We do not ship outside of Mainland UK
- Some items may have weight or size restrictions.

Order Processing Time

We typically process orders within 24 hours of receiving them. However, please allow for 2-4 working days as a max lead time. (During peak times, order processing may take longer)

Tracking Information

Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your order on our website.

Returns and Exchanges

Our shipping policy is subject to our returns and exchanges policy. You can find more information about our returns and exchanges policy on our website.


If you have any questions about our shipping policy, please contact us. We would be happy to help.

Thank you for shopping with us!